Privacy Policy

1. Overview

Our Rajkot News and Media, trading as "Our Rajkot" ("we", "us", "our"), operates this website and associated social media channels as a branding, social media management, and local news & media business based in Rajkot, Gujarat. This Privacy Policy explains what information we collect from visitors, clients and readers, how we use it, and the choices you have.

By using this website or engaging our services, you agree to the practices described in this policy. If you do not agree, please do not use this website or share your information with us.

2. Information we collect

We collect information in the following ways:

• Information you give us directly — your name, email address, phone number, business name and project details when you fill in our contact form, email us, message us on social media, or engage us for a service.
• Client & project information — brand assets, business details, social media login credentials (where you authorise us to manage your accounts), content and marketing materials you share with us to deliver branding or social media services.
• Information collected automatically — IP address, browser type, device information, pages visited and time spent on the site, collected through cookies and similar technologies when you browse ourrajkot.com.
• Information from social platforms — if you interact with our pages on Instagram, Facebook or other platforms, those platforms may share limited interaction data with us (such as comments, messages or public profile details) under their own privacy terms.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and provide quotes for our services
• Plan, design and deliver branding, social media management and content services for clients
• Publish local news, features and community content on our website and social channels
• Operate, maintain and improve our website and services
• Send updates, invoices and service-related communication to clients
• Comply with legal, tax and regulatory obligations, including under our GST registration

We do not use your personal information for any purpose that is incompatible with the reasons it was collected, without informing you first.

4. Cookies & tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. Most browsers let you refuse or delete cookies through their settings — doing so may affect how parts of the site function.

5. Social media & client accounts

Where a client engages us for social media management, we may be given access to their social media accounts, advertising accounts or content libraries. We access and use this information solely to deliver the agreed services, and do not use client account access for any other purpose. Access is removed at the end of an engagement unless otherwise agreed.

6. Sharing & disclosure

We do not sell your personal information. We may share information with:

• Service providers who support our operations (such as hosting, analytics or payment processing), bound to keep information confidential
• Government or regulatory authorities where required by law, including tax authorities in connection with our GST obligations
• Professional advisors such as accountants or legal counsel, where necessary

7. Data retention

We retain personal and project information for as long as needed to provide our services, maintain business and tax records as required under Indian law, and resolve any disputes. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data security

We use reasonable administrative and technical safeguards to protect the information we hold, including restricted access to client account credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights & choices

You may ask us to:

• Provide a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information, subject to our legal and record-keeping obligations
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the details in Section 13.

10. Children's privacy

Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Grievance officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are provided below for any complaints or concerns regarding this policy or our content:

• Name: Grievance Officer, Our Rajkot News and Media
• Address: Parmeshwar Society, Murlidhar Credit Co-operative Society, 150 Feet Ring Road, Rajkot, Rajkot, Gujarat, 360007
• Email: ourrajkot1@gmail.com

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact us

If you have questions about this Privacy Policy or how we handle your information, reach us at:

• Email: ourrajkot1@gmail.com
• Address: Parmeshwar Society, Murlidhar Credit Co-operative Society, 150 Feet Ring Road, Rajkot, Rajkot, Gujarat, 360007